Customer Reviews

My husband and I have been with Beard since 2013 for auto insurance. We have had great service, very professional but not “stuffy”. We had a situation for a few years where there we three clients that had the same name as my husband. Beard was very thorough to make sure they were serving the right client. Our newest Independent Agent at Beard is Jennifer Honeycutt. We really are comfortable with her and even have some fun on our service visits with her. Highly recommend her as an Agent.

I have been associated with Beard Insurance for over five years. Each professional insurance consultant is always helpful and provides the needed resources. There is one Insurance Consultant that I often spoke with that is always friendly, takes time with completing all of my transactions, and helps me to decide my best insurance needs. That is Sue. Whenever I ask for her, she will often make sure that she is the one to call me back, or not have me on hold for a long time, and will copy any transactions per my request with an email. I first met Sue when arriving from another state, and needed the requirements for transferring car insurance, and explaining what is property tax. I am now living in a different part of NC. I will always be thankful for the help, and friendly professional service from Beard Insurance in Gastonia. Sue, wishing you continued Blessing, and Success. Sue, you should be an Insurance Facilitator for effective customer service with Beard Insurance.

Tremendously throughout this complicated DMV process, even the things that weren’t her job she explained to me perfectly, I would recommend this insurance agency to anybody just because of her great customer service.